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Terms & Conditions
Terms & conditions
Terms & Conditions – CH Power Solutions 1. Orders & Payment - Orders are confirmed after 25% advance payment (50% for complete solar projects). - The remaining amount must be paid before the order is dispatched. - Payment is accepted by bank transfer or JazzCash. Account details are shown after you place your order. - After payment, send the screenshot with your order number on WhatsApp: 03439884281. 2. Processing & Delivery - Orders are processed within 24 hours of payment confirmation. - Delivery takes 2–5 working days. - Orders are sent by cargo service. Cargo charges are paid by the customer at the time of delivery. - Before dispatch, we record a video of your product and its packing and share it with you. 3. Returns & Refunds - Return or refund requests are accepted within 7 days of delivery. - The product must be in its original packaging with the seal unopened, with no scratches or marks on the body, and in full working condition. - Delivery charges to the customer are paid by the customer. Shipping to send an accepted return back to us is paid by CH Power Solutions. 4. Order Cancellation - If you cancel an order after paying the advance, 20% of the advance amount will be deducted and the remaining advance will be refunded. 5. Damage in Transit - If a product arrives damaged, report it to us within 24 hours of delivery. - The damaged piece will be collected at our cost and replaced with a new piece. - Delivery charges for the replacement piece are paid by the customer. 6. Warranty - Products carry the manufacturer warranty stated on each product page. - For warranty claims, call 03174591992. Our team will share the address for sending the product. - Shipping costs for warranty claims are paid by the customer.