CH Power Solutions — Website Upgrade in Progress
We’re currently upgrading our online store to provide you with a better shopping experience.
Our website will be back soon. Thank you for your patience and understanding.
Terms & Conditions – CH Power Solutions
1. Orders & Payment
- Orders are confirmed after 25% advance payment (50% for complete solar projects).
- The remaining amount must be paid before the order is dispatched.
- Payment is accepted by bank transfer or JazzCash. Account details are shown after you place your order.
- After payment, send the screenshot with your order number on WhatsApp: 03439884281.
2. Processing & Delivery
- Orders are processed within 24 hours of payment confirmation.
- Delivery takes 2–5 working days.
- Orders are sent by cargo service. Cargo charges are paid by the customer at the time of delivery.
- Before dispatch, we record a video of your product and its packing and share it with you.
3. Returns & Refunds
- Return or refund requests are accepted within 7 days of delivery.
- The product must be in its original packaging with the seal unopened, with no scratches or marks on the body, and in full working condition.
- Delivery charges to the customer are paid by the customer. Shipping to send an accepted return back to us is paid by CH Power Solutions.
4. Order Cancellation
- If you cancel an order after paying the advance, 20% of the advance amount will be deducted and the remaining advance will be refunded.
5. Damage in Transit
- If a product arrives damaged, report it to us within 24 hours of delivery.
- The damaged piece will be collected at our cost and replaced with a new piece.
- Delivery charges for the replacement piece are paid by the customer.
6. Warranty
- Products carry the manufacturer warranty stated on each product page.
- For warranty claims, call 03174591992. Our team will share the address for sending the product.
- Shipping costs for warranty claims are paid by the customer.